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Crossword
Conflict Resolution
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Reveal
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Across
1.
A natural part of life that is neither good nor bad — it just is
2.
Behaving with self-respect while also showing respect for others
3.
Behavior style that verbally attacks others with "You" statements
8.
A private place where it's okay to take your anger out in writing
10.
Avoid this and put-downs when you talk — they only make things worse
Down
4.
Reflective ___ means restating what was said in your own words
5.
What everyone should be allowed time to do before sorting out a conflict
6.
Something assertive people do when necessary, but aggressive people never do
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Non-assertive people often have a poor, slouchy one
9.
"I feel frustrated when you..." statements begin by naming these
